Privacy Policy

Global Mart International Limited operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Global Mart International Limited is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal data we collect or process

When we use the term "personal data," we refer to information that identifies or can reasonably be linked to you or another individual. Personal data does not include information that has been collected anonymously or anonymized to such an extent that it can no longer be identified or reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal data, including derived information:

Contact details such as name, address, billing address, delivery address, telephone number and email address.
Financial information such as credit card, debit card and account numbers, payment information, transaction details, payment confirmation and other payment details.
Account information such as username, password, security questions, preferences and settings.
Transaction information such as items you view, add to cart, wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us , including information you provide to us in communications, such as a support request.
Device information such as details about your device, browser or network, your IP address and other unique identifiers.
Usage Information such as details about your interaction with the Services, including when and how you use or navigate the Services.

Sources of personal data

We may collect personal information from the following sources:

Directly from you , for example, when you create an account, use the Services, or provide information to us;
Automatically through the Services , for example, through your device when you use our website or through cookies and similar technologies;
From our service providers when they provide certain technologies or process data on our behalf;
From our partners or other third parties.

How we use your personal data

Depending on how you interact with us or the services you use, we use personal information for the following purposes:

Providing, customizing, and improving the Services. Including payment processing, order fulfillment, shipping, returns, account management, and personalized product recommendations.
Marketing and advertising. Sending promotional emails, ads on our website, and third-party websites based on your activity.
Security and fraud prevention. Account protection, secure payment processing, fraud detection and prevention.
Communication with you. Customer support, service information, and maintaining customer relationships.
Legal reasons. Complying with laws, responding to government requests, enforcing our terms and conditions.

How we disclose personal information

In certain cases, we may share your information with third parties:

With Shopify, vendors, and service providers (e.g., IT, payments, shipping, cloud storage).
With marketing partners to deliver personalized advertising.
If you request or consent to do so (e.g. social media integrations, shipping).
With affiliated companies within our group of companies.
In the context of corporate acquisitions, legal obligations or to enforce our rights.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about your use to provide and improve the Services. Data may also be transferred to other countries. For certain advanced features, Shopify uses information from your use of our store, as well as from other merchants. In these cases, Shopify is the data controller. For more information, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal .

Third-party websites and links

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Information you provide on such platforms may be viewed by other users. Our linking does not imply automatic approval of their content.

Children's data

The Services are not intended for children. We do not knowingly collect data from minors under the legal age of consent in your area. Parents or guardians may contact us to request deletion of such data.

Security and storage of your data

There is no such thing as absolutely secure transmission or storage. We recommend not sending sensitive information over insecure channels. The length of time for which data is stored depends on legal obligations and business needs.

Your rights and choices

Depending on where you live, you may have the following rights:

Right to information. Access to the data we store.
Right to erasure. Deletion of stored personal data.
Right to rectification. Correction of inaccurate data.
Data portability. Transmission of a copy to you or third parties.
Communication preferences. Opt out of promotional emails, but continue to receive service emails.

For residents of the UK or EEA: In addition, you may have the following rights:

Right to object and restriction. You can object to or restrict processing.
Revocation of consent. If processing is based on consent, you can revoke it at any time.

You can exercise these rights through the Services or our contact information. For more information about Shopify's data processing, see the Shopify Privacy Portal .

complaints

If you have any complaints, please contact us using the contact details below. Depending on your place of residence, you may also contact your local data protection authority: List of supervisory authorities .

International transfers

We may process personal data outside your country. For transfers from the EEA or the UK, we use recognized mechanisms such as the EU Standard Contractual Clauses.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Changes will be posted on this website and the "Last Updated" date will be adjusted.

contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at info@kiddiephone.com or at: Flat 5, 4/F, Won Hing Building, 74–78 Stanley Street, Central and Western, Hong Kong. We are the controller of your personal data within the meaning of data protection laws.